TreasureKnit guarantees that your order will be manufactured and shipped via UPS for planned delivery on the agreed arrival date based on terms and conditions of the purchase (normal turnaround or rush speed service) else your shipping is free. This guarantee is NOT covered nor can TreasureKnit be held liable for deliveries falling outside the agreed upon delivery date due to Acts of God, terrorism, inclement weather, incorrect shipping addresses, non-acceptance of packages, UPS systems mistake, uncontrollable circumstances, or any other incident or issue as a direct or indirect cause once the order leaves our production facility. In other words, we use UPS to get you your product on time. If we make a mistake, we can solve it immediately to your satisfaction. If UPS makes a mistake, we will diligently help solve but we don’t control UPS.
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CHRISTMAS ORDER CUTOFF DATE
TUESDAY DECEMBER 9 at 2:59 PM EST
We do not like to disappoint our customers and will work around the clock to fill your requests. Orders received with an acceptable photograph by the cutoff date above will be shipped for delivery by Monday December 22nd (USA only).
- ONLINE - Uploads of photographs by Tuesday December 9.
- MAIL - We strongly suggest couriering your order to be received no later than Tuesday December 9.
Please ensure your photo(s) meet all requirements. Submitted images that do NOT meet required standards will receive a PHOTO REJECTION email within 24-48 hours. In this email, we will ask you to resubmit another photo. Please send your orders a minimum of two days before cutoff in case you need to resubmit your image.
The ORDER CUTOFF DATE is the final date we can receive an order with acceptable photograph to meet Christmas delivery by Monday December 22nd.
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Shipping Time - How long does it take to ship/deliver?
After your TreasureKnit is manufactured, you will receive an ORDER SHIPMENT email notification confirming your Shipment.
Tracking your Shipment
Click here to check the status of your order.